Complete System Care
Terms and Conditions
How it Works
This is a service offered by Cyber Tech Central to help keep your PC virus free. When you purchase this plan, we will install our antimalware product and perform an initial threat scan on your PC to ensure it is virus free. We will remove existing malware that is on your PC for free if the time spent is less than 1 hour. If removal takes more than an hour (very unlikely) we will notify you before continuing any further and offer a solution. From that point forward, if you get a virus, we will remove the virus for free regardless of the time spent, up to 2 times per month or at the managers discretion. There are no surprise or hidden cost with this plan or any other plan we have.
What is Included
- 1 PC (you can purchase additional PCs on this plan, up to 10)
- Top shelf real-time malware protection
- Labor related to removing viruses after installation1
- PC tune-up every 3 months (by bringing your PC to us or through remote assistance)
What is NOT Included
- Physical damage (In very rare cases some malware can render some hardware useless)
- Any other goods or services not related to this plan
- Abuse of this plan
- Buying add-on PCs for other family or friends outside of your household (This plan was designed for 1 family living together)
- On-site visits (you must bring your PC to us if we cannot fix your issue remotely)
Depending on what we have to offer you can buy different types of add-ons to this subscription. Usually the most common add-on is additional PCs.
What is Abuse of This Service/Plan?
Abuse of this plan would include (but not limited to) intentionally trying to infect machines or intentionally disabling our anti-malware service.
1Because of abuse in the past with similar plans we must limit the virus removal service to 2 times per month. We know things can happen, so if you require more, service will be at the managers discretion.